If you need to contact SASSA related to any of the following matters, then you are on the right page.
SASSA status check
SASSA grants
Payment dates
Appeal application (SRD appeals go to srd.dsd.gov.za/appeals, not to SASSA)
This is a page where you can find out all the SASSA contact information and office addresses in South Africa. You can use any of the available contact options, like helpline, email, or fax, to make contact with the South African Social Security Agency (SASSA).
Don’t hesitate to contact SASSA for any queries or information. SASSA has one of the best world’s contact systems for its clients.
Below are the complete addresses of SASSA offices in all the major states of South Africa. You can find your state and then check what the nearest SASSA offices are that you can visit to get help.
Albany Building, First Street, Industrial Site, Mahikeng, 2745
018 397 3826
Williston, 8920
053 391 3638
Deben, 8460
080 060 1011
31 Scott St, Upington, 8800
054 461 2962
KwaZulu Natal
Details
Information
Fax
033 846 9595
Private Bag
Private Bag X9146, Pietermaritzburg 3201
Phone Numbers
033 846 3400
Regional Executive Manager
Thamo Mzobe
Email Address
GrantsEnquiriesKZN@sassa.gov.za
Office Working Days
Monday to Friday
Office Address
1 Bank Street, Pietermaritzburg 3201
Working Hours
08:00 AM to 05:00 PM
Free State
Details
Information
Phone Numbers
051 410 8339
Regional Executive Manager
Mr Mohodi Tsosane
Fax
051 409 0862
Email Address
GrantsEnquiriesFS@sassa.gov.za
Working Hours
08:00 AM to 05:00 PM
Office Working Days
Monday to Friday
Private Bag
Private Bag X20553, Bloemfontein 9300
Office Address
African Life Building, 75 St Andrew Street, Bloemfontein
Western Cape
Details
Information
Fax
021 469 0260
Phone Numbers
021 469 0235
Email Address
GrantsEnquiriesWC@sassa.gov.za
Working Hours
08:00 AM to 05:00 PM
Office Working Days
Monday to Friday
Private Bag
Private Bag X9189, Cape Town 8000
Regional Executive Manager
Mr Abraham Mahlangu
Office Address
Golden Acre, Adderley Street, Cape Town 8000
How to Contact SASSA?
If you need to get in touch with the South African Social Security Agency (SASSA), there are several ways you can contact them. Whether you have questions about grants, services, or your application status, SASSA provides multiple communication channels to make it easy for you.
Email
SASSA offers dedicated email addresses for different regions and services. You can send your inquiries or requests via email to the appropriate regional office. For example, if you are in the Western Cape, you can reach out to GrantsEnquiriesWC@sassa.gov.za. Always include your personal details and a clear explanation of your issue to receive a prompt response.
Helpline
SASSA provides a helpline for general inquiries. You can contact their main helpline at 0800 60 10 11. This number is toll-free and available for inquiries about grants, applications, and general services. It’s a quick and convenient way to get assistance, and you can call during working hours.
Visiting a SASSA Office
If you prefer in-person assistance, you can visit any SASSA regional or local office. SASSA offices are located across South Africa, and they are open from 8:00 AM to 5:00 PM, Monday to Friday. You can find your nearest office by checking the SASSA website or calling their helpline.
