How to Check SASSA Payment Status Without Internet Access

Now you can check your SASSA status without paying for data. The Moya app is data-free, so you need no airtime and no data bundle. If you are out of airtime, then you can simply follow this guide and check your SRD grant application status without using airtime.

How to Check SASSA Payment Status Without Airtime?

There are many methods to check your SASSA status without airtime. Let’s see how to do it.

1) Use the Moya App

You can check your SASSA SRD R370 grant status and your next payment date using the Moya App. This app is free to use and does not require mobile data or airtime.

Follow these simple steps:

  1. Download the Moya App.
    1. Go to your app store.
    2. For Android, use the Google Play Store.
    3. For iPhone, use the Apple App Store.
    4. Download and install the app.
  2. Open the Moya App
    1. Find the Moya App on your phone and tap to open it.
    2. Wait for it to load.
  3. Enter Your Phone Number
    1. Type your active mobile number.
    2. Make sure you can receive SMS on this number.
  4. Verify with OTP
    1. You will get an OTP by SMS.
    2. Enter the OTP in the app.
    3. Create your account by setting a username.
  5. Go to the “Discover” Section
    1. After logging in, tap the “Discover” icon at the bottom of the screen.
    2. It may look like a compass or a menu.
  6. Tap on “Services”
    1. Scroll through the options.
    2. Tap “Services.”
    3. Select “SRD R350 Datafree”
    4. In the Services section, look for “SRD R350 Datafree.”
    5. Tap on it.
  7. Enter Your ID and Phone Number
    1. You will see a form.
  8. Enter your South African ID number.
    1. Use the same phone number you used for the SRD application.
  9. Check Your SRD Status and Payment Dates
    1. Submit the form.
    2. Your SRD status will appear.
    3. If approved, you will see your payment date once SASSA has set it.

2) Use the SASSA USSD Code for Status Check Offline

If you use a basic phone without apps, you can still check your SASSA grant status. Use the SASSA USSD code. This method works on any mobile phone without the need for an internet connection. Follow these steps:

Step 1: Dial the USSD Code

  • Open your phone’s dialer.
  • Enter one of the following USSD codes:
    • *120*3210# 
    • *120*69277#
  • Press the call button.

Step 2: Choose the Status Check Option

  • Wait for the USSD menu to appear.
  • Select Option 4 for “SASSA Status Check.”
  • Follow the prompts to continue.

Step 3: Enter Your Details

  • You will be asked to enter your ID number. Type your ID number carefully.
  • Enter your phone number as requested. Make sure it is the same number you registered with SASSA.

Step 4: View Your SASSA Status

  • Wait for the system to process your information.
  • Your SASSA grant status will appear on your screen.
  • Make a note of the status or take a screenshot if your phone allows.

3) Do Not SMS Your ID Number

Some guides tell you to text your ID number and phone number to a SASSA number and wait for a status to come back. Do not do this. SASSA does not run an SMS status service.

Your ID number is the single most valuable thing a fraudster can get from you, and an SMS sent to the wrong number cannot be taken back. If a site gives you a number to text your ID to, treat it as a scam.

SASSA does send you an SMS when your status changes, on the number you applied with. That is one-way. You do not have to text anything to receive it.

If you have a basic phone and no data, use the toll-free helpline below instead. It costs you nothing and it works.

4) Get Your Status on the Helpline of SASSA

If you prefer to speak to a representative, you can check your SASSA grant status using the SASSA helpline. This method is helpful if you want to get clear information directly. Follow these steps:

Step 1: Prepare Your Details

  • Have your ID number ready.
  • Keep your registered phone number nearby.
  • Have your phone ready. 0800 60 10 11 is a toll-free number.

Step 2: Dial the SASSA Helpline Number

  • Use your phone to call 0800 60 10 11.
  • This is a toll-free 0800 number. Most networks do not charge for it. If you have no airtime, ask your network whether 0800 calls are free on your line.

Step 3: Follow the Voice Instructions

  • Listen to the automated menu options carefully.
  • Choose the option for “Grant Status Check” (the voice instructions will guide you).
  • If you cannot find the option, stay on the line to speak to a SASSA agent.

Step 4: Provide Your Information

  • When asked, provide your ID number.
  • You may also need to give your registered phone number.
  • The agent will verify your details.

Step 5: Receive Your SASSA Status

  • The agent will check your status and tell you the result.
  • Write down the information you receive for your records.

F.A.Q

Can I check my SASSA grant status using someone else’s phone?

Yes, you can use any phone. On the Moya app the sign-in OTP goes to the number you type in, so use your own number. On the status form, always enter your own ID number and the phone number you applied with.

What should I do if my SASSA status shows “Pending”?

“Pending” means your application is still under review. Wait for further updates from SASSA.

Can I check my SASSA status without an ID number?

No, an ID number is required to verify your identity and access your status.

How often should I check my SASSA status?

You can check your SASSA status weekly to stay updated on any changes.

Can I update my phone number for SASSA status notifications?

Yes, you can update your phone number on the SASSA SRD portal at srd.sassa.gov.za.

What should I do if I receive an error while checking my SASSA status?

Restart the process and carefully enter your ID and phone number. If it persists, contact SASSA support.